For HR, compliance, legal, and ethics officers
An anonymous whistleblower and ethics hotline.
Two-way anonymous follow-up with reporters. Your team manages the case and the audit trail.
For HR, compliance, legal, and ethics officers. Do not include incident details.
Definition
What is a whistleblower hotline?
A whistleblower hotline is an anonymous reporting hotline. A person can report misconduct without giving a name. NOW IMS provides whistleblower hotline services for HR, compliance, legal, and ethics officers. The same hotline is an ethics hotline and a compliance hotline. Intake is 24/7 by web and app, with two-way anonymous follow-up and case management with a full audit trail.
The record
What does case management include?
Case management with a full audit trail. 24/7 intake by web and app, custom roles, and access control. The report, the follow-up, and what your team decided stay in one case.
- 01
24/7 intake
Intake is 24/7 by web and app. A report can be filed at any hour. People on your team read it and follow up.
- 02
Full audit trail
Assignments, replies, and decisions stay on the record.
- 03
Custom roles and access control
You decide who can open a case and what they can see.
Compare
Comparing legacy hotline vendors?
Buyers comparing whistleblowing hotline providers weigh the same points. With NOW IMS, each one is included.
| What buyers compare | NOW IMS |
|---|---|
| Anonymous whistleblower and ethics hotline | Included. People can report without a name. |
| Two-way anonymous follow-up | Included. A reporter can add information and read a reply without giving a name. |
| Case management | Included. The report, the owner, and the next step stay in one case. |
| Full audit trail | Included. Assignments, replies, and decisions stay on the record. |
| 24/7 intake | Included. Intake is 24/7 by web and app. A report can be filed at any hour. |
| Custom roles and access control | Included. You decide who can open a case and what they can see. |
| Setup | Included at no extra charge. The hotline is set up with your team. |
| Migration | Included at no extra charge. Moving off the hotline you use now is part of the program. |
| Training | Included at no extra charge. The people who work the cases are trained. |
Buyer checklist
What to look for in a whistleblower hotline provider?
Use this list when you compare whistleblowing hotline providers. Each item is what NOW IMS includes.
- Anonymous reporting hotlinePeople can report without a name. Two-way anonymous follow-up is included.
- 24/7 web and app intakeReporting works by web, app, SMS text, and AI-assisted voice. Intake is 24/7 by web and app. A report can be filed at any hour. People on your team read it and follow up.
- Case managementCase management with a full audit trail. Custom roles and access control decide who can see a case.
- A published pricePrices are published on the pricing page. Setup, migration, and training are included at no extra charge. A 3-year term is 10% off. Every tier includes the same tools.
- Plain language on program expectationsAsk how the provider talks about SOX, the EU Whistleblowing Directive, and federal contractor requirements. NOW IMS does not certify your program.
Pricing
What does a whistleblower hotline cost?
It covers web and app reporting and SMS text. Setup, migration, and training are included at no extra charge. A 3-year term is 10% off. For 10,000+ employees, the price is a custom quote.
See pricingProgram expectations
Does this help with SOX and the EU Whistleblowing Directive?
NOW IMS helps you meet whistleblower program expectations such as SOX, the EU Whistleblowing Directive, and federal contractor requirements. It does not certify your program. Your counsel and your compliance team still decide what applies and how you run it.
- SOXAccounting and auditing concerns can be reported anonymously and kept in the case record.
- EU Whistleblowing DirectiveAn internal channel with two-way follow-up and a record of the response.
- Federal contractor requirementsIntake, custom roles, and an audit trail for the people who run the program.
After the report
How does a whistleblower hotline work?
- 01
Someone reports
A person uses the anonymous reporting hotline by web, app, SMS text, or AI-assisted voice. No name is required. Intake is 24/7 by web and app.
- 02
Your team follows up
Two-way anonymous follow-up, so you can ask for more without learning who they are.
- 03
The case stays on the record
Case management with a full audit trail. Custom roles and access control decide who can see it.
Questions
What do buyers ask before they book?
01What is a whistleblower hotline?
A whistleblower hotline is an anonymous reporting hotline. A person can report misconduct without giving a name. NOW IMS is that hotline for HR, compliance, legal, and ethics officers. Reporting works by web, app, SMS text, and AI-assisted voice. Intake is 24/7 by web and app, with two-way anonymous follow-up and an audit trail. AI-assisted voice reporting is an optional add-on billed by usage.
02What is the difference between an ethics hotline and a whistleblower hotline?
An ethics hotline and a whistleblower hotline are two names for an anonymous reporting hotline. Whistleblower hotline usually means reports about misconduct, financial concerns, or retaliation. Ethics hotline usually adds a wider set of workplace concerns. NOW IMS is one hotline for both.
03What is a compliance hotline?
A compliance hotline is the reporting path a compliance team uses for policy, legal, and ethics concerns. NOW IMS is a compliance hotline with anonymous reporting by web, app, SMS text, and AI-assisted voice, two-way follow-up, and case management with a full audit trail. AI-assisted voice reporting is an optional add-on billed by usage.
04Can someone report without a name and still hear back?
Yes. Two-way anonymous follow-up is included. A reporter can add information and read a reply without giving a name.
05What does a whistleblower hotline cost per year?
Workplace prices are on the pricing page. They cover web and app reporting, SMS text, and case management. For 10,000+ employees, the price is a custom quote. Every tier includes the same tools, with no feature gating. Setup, migration, and training are included at no extra charge. You get 10% off a 3-year term. AI-assisted voice reporting is an optional add-on billed by usage. Nothing is charged from this form.
06Does this certify us under SOX, the EU Whistleblowing Directive, or federal contractor requirements?
No. NOW IMS helps you meet whistleblower program expectations such as SOX, the EU Whistleblowing Directive, and federal contractor requirements. It does not certify your program. Your counsel and your compliance team still decide what applies and how you run it.
07How long does setup take?
Setup, migration, and training are included at no extra charge. We reply to a demo request, usually within one business day, and schedule setup with your team. Bring the hotline you use now.
08We already use a legacy hotline vendor. Can we switch?
Yes. Setup, migration, and training are included. Book a demo and bring the program you have now.
09What is in the case record?
Case management with a full audit trail. Assignments, replies, and decisions stay on the record. Custom roles and access control decide who can see a case.
10Can a report come in at any hour?
Yes. Reporting works by web, app, SMS text, and AI-assisted voice, so a report can be filed at any hour. Intake is 24/7 by web and app. People on your team read it and follow up. AI-assisted voice reporting is an optional add-on billed by usage.
11What happens after I book a demo?
We reply, usually within one business day, and walk through anonymous intake, two-way follow-up, case management, and access for your organization. Nothing is charged from this form. Do not include incident details.
Demo
How do you book a demo?
- 01
Request a demo
Tell us the organization and who should join. Nothing is charged from this form. Do not include incident details.
- 02
A 30-minute walkthrough
We reply, usually within one business day, and walk through anonymous intake, two-way follow-up, case management, and access for your organization.
- 03
A quote and setup
The published price covers web and app reporting. Setup, migration, and training are included at no extra charge. You get 10% off a 3-year term.
For HR, compliance, legal, and ethics officers evaluating NOW IMS. Do not include incident details.