Anonymous tip line & case management
Know what happened.
Know what’s next.
Anonymous reporting people trust. Follow-up your team can prove. Students, employees and the public report safety concerns, misconduct or fraud by web, app, text or AI-assisted voice, without giving a name. Your team replies anonymously, works the case and keeps every step on the record.
Sample case
Follow one report through.
An employee files without a name and gets a private claim code. The report lands in your inbox right away.
Report a concern
- What kind of concern?
- Retaliation
- Where did it happen?
- Distribution center, Dock 4
- What happened?
- After I reported a blocked fire exit, my shift lead moved me to nights and told the crew I was a problem.
No name, IP address, or device fingerprint is stored with an anonymous report.
- INC-0142 · RetaliationMoved to nights after a safety reportDock 4 · Web, anonymousNew
- INC-0139 · Safety hazardForklift charging area not ventilatedWarehouse 2 · 2h agoNew
- INC-0137 · HarassmentRepeated comments from a vendorFront office · YesterdayWorking
Moved to nights after a safety report
Web, anonymous · Distribution center, Dock 4 · Received 9:41 AM
After I reported a blocked fire exit, my shift lead moved me to nights and told the crew I was a problem.
- Category
- Retaliation
- Location
- Dock 4
- Reporter
- Anonymous, claim code issued
Recorded in the case history with the time and the person who acted.
Thank you for telling us. What date did your shift change, and did anyone else hear the comment?
September 15. Two people on my crew were there.
- Acknowledge within 24 hours
- Preserve schedule records Required
- Interview witnesses Required Due soon
- Document the outcome Required
- Supervisor signing off
- Daniel Okafor, Director of HR
- Written attestation
- Schedule restored. The shift lead completed anti-retaliation training. The reporter was told through the claim code.
- Report received, web, anonymous
- Acknowledged by Maya Reyes
- Reply sent to the reporter
- Reporter replied
- Step complete: Interview witnesses
- Closed with sign-off by Daniel Okafor
Dashboard
Your incident queue and operational picture.
Retaliation reports rose from 1 to 4 this quarter, all at the distribution center. Two working incidents are close to their acknowledgement deadline.
AI interpretation of aggregate incident counts. No narratives or personal details are sent.
Sample data from a fictional company. Screens mirror the NOW IMS staff console.
Who reports
Who’s reporting to you?
K–12 schools
Students, families, and staff report safety concerns. Your team follows up.
K–12 schoolsWorkplaceWorkplace and ethics hotline
Employees report misconduct. The case and the reply stay on the record.
Workplace & ethicsCampusHigher education
Campus safety, Title IX, and student affairs get a reporting path they can run.
Higher educationPublic sectorGovernment fraud, waste and abuse
The public reports fraud, waste, and abuse. Auditors keep the record.
GovernmentFort Bend ISD. Technology that has supported 12+ major NFL events.
Read the Fort Bend ISD storyHow it works
Report. Follow up. Resolve on the record.
- 01
Report
Someone reports by web, app, SMS text, or AI-assisted voice, without giving a name.
- 02
Follow up
Your team replies anonymously and asks for what the case still needs.
- 03
Resolve on the record
The report, the reply, and the decision stay in one case.
- Anonymous by designNo name, IP address, or device fingerprint on an anonymous report.
- Two-way follow-upA private claim code lets the reporter check status and write back.
- Append-only historyEvery assignment, reply, and decision stays on the record.
- People decideClosing a case takes the required steps and a supervisor’s sign-off.
01 / Your reporting address
On your domain.
Not a vendor’s.
A hotline usually lives on the vendor’s domain, under your organization’s name. NOW IMS puts the reporting page on an address people already trust, like report.yourschool.org. Setup is self-serve. No support ticket needed.
- 01Enter the addressAn admin types it into the console. Or start with your own name on nowims.app.
- 02Add two DNS recordsOne proves you own the name. One points it at NOW IMS. The console shows both.
- 03The certificate is automaticGoogle issues and renews HTTPS. Your current address stays live until the new one is ready.
Change it later and printed links keep working. Old addresses send people to the new one and stay reserved to you.
02 / Meet NOW Neo
A clearer signal.
A human decision.
Neo is designed to help authorized teams structure reports, surface risk language, find relevant policy, and prepare next steps. People remain responsible for dispatch, findings, discipline, disclosure, and closure.
Explore Neo“Here is what the report says, what is still unclear, and which policy may apply.”
03 / Where teams use it
One system.
Different kinds of urgency.
Start with the reporting path your organization needs today.
K–12 schools
Give students and families a way to report concerns, and staff a clear place to respond.
K–12 schools02 / WORKPLACEWorkplace and ethics hotline
Turn employee concerns into anonymous follow-up and a case your team can prove.
Workplace & ethics03 / CAMPUSHigher education
Title IX, hazing, misconduct, and campus safety reporting for the teams who run them.
Higher education04 / GOVERNMENTFraud, waste and abuse
A public reporting path for auditors, inspectors general, and ethics offices.
Government04 / Fort Bend ISD
Fort Bend ISD, in their own words.
Together with Google Cloud and Now IMS, we are reshaping our own approach to communications and security. It could act as a compelling use case for other districts across the U.S.
05 / Start here
Give every concern
a responsible path forward.
Book a demo, or file a sample report in your browser first.