Education
Keep the tip line. Run the case here.
Anonymous reporting is the entry point. Accountable resolution is the product. If students already know a number or a QR code, do not spend a year replacing it.
| Job | Typical tools | NOW IMS |
|---|---|---|
| Anonymous reporting | Existing district or state reporting channels | Anonymous web intake and private-code follow-up when you want a district-owned channel |
| Case / incident record | The district’s current case process | Staff inbox and case actions; validate access and investigation requirements in a walkthrough |
| Panic / 911 / visitor | Emergency communications and visitor systems | Out of scope on standard plans |
| 24/7 trained crisis desk | District or contracted crisis-response service | Out of scope on standard plans. We do not staff it. |
| Device monitoring | District monitoring systems | Out of scope. A possible signal in, not a scanner we run. |
Related: school incident management, Georgia HB 268, Minnesota threat reporting.