Protected intake
Anonymous web, SMS, voice, and staff-assisted reporting with secure two-way follow-up and identity separation.
Incident management platform
One operating system for every incident.
NOW IMS connects whistleblower intake to the work that follows: triage, ownership, investigation, escalation, communication, deadlines, evidence, and closure.
01 / Continuous context
Keep the original signal attached to every decision.
Traditional hotlines collect a report and hand the hard part to email, spreadsheets, and disconnected case tools. NOW IMS maintains one governed record from first contact through final sign-off.
Reporters can communicate without revealing their identity. Response teams see the facts, tasks, policy, ownership, and timing relevant to their role.
02 / Core capabilities
Intelligent triage
NOW Neo structures the report, highlights risk, and brings the relevant policy into view while preserving human authority.
Response orchestration
Route incidents by location, category, jurisdiction, and conflict rules. Launch playbooks with named owners and live deadlines.
Investigation workspace
Manage interviews, evidence, findings, reporter communication, approvals, and corrective actions in a role-aware case record.
Defensible closure
Require evidence, human review, and sign-off before closure. Preserve an immutable history of what happened and why.
Operational insight
See risk patterns, repeat locations, late tasks, workload, and program performance without exposing protected identities.
03 / Built around response
More than a reporting channel. More focused than a general case tool.
FaceUp publicly emphasizes ethics and compliance reporting. AllVoices publicly emphasizes employee relations operations. NOW IMS is designed for organizations that must coordinate sensitive, time-critical incidents across functions and jurisdictions.
A clearer response starts here
Bring us the process that keeps you up at night.
We’ll map how protected reporting, accountable ownership, response deadlines, and proof can work as one system.
Plan a private walkthrough