Capturing, cataloging, and managing real-time data is hard, your team fields phone calls, emails, and text messages related to incidents happening at or near your facilities. How do you store this data today – spreadsheets or paper forms? How do you share this data with team members – email? Until NOW Hospitality incident management, that is all you had.
Now IMS for Hospitality provides you with a robust platform to capture, catalog, and manage your real-time data. Whether it is a facility maintenance issue, a tip shared by a guest, or an alarm system trigger, Now IMS improves and optimizes your teams abilities to communicate in real-time, provide accurate documentation, powerful analytics and reporting at your fingertips, reduces risks and mitigate threats.
NOW HOSPITALITY GIVES YOU THE ABILITY TO:
- Capture and manage incidents in real-time
- Engage in two-way communication with staff and guests through the Now Reporting and Dispatch module
- Broadcast incident advisories to staff or advisory groups
- Advisories include incident details, documents (e.g., pictures), and follow-up.
- Real-time dashboard for continuous monitoring
- Data insights and analytics