Hospitality

Use real-time data to keep your guests and staff informed

Capturing, cataloging, and managing real-time data is hard, your team fields phone calls, emails, and text messages related to incidents happening at or near your facilities.  How do you store this data today – spreadsheets or paper forms?  How do you share this data with team members – email?  Until NOW Hospitality incident management, that is all you had.

Now IMS for Hospitality provides you with a robust platform to capture, catalog, and manage your real-time data. Whether it is a facility maintenance issue, a tip shared by a guest, or an alarm system trigger, Now IMS improves and optimizes your teams abilities to communicate in real-time, provide accurate documentation, powerful analytics and reporting at your fingertips, reduces risks and mitigate threats.

NOW HOSPITALITY GIVES YOU THE ABILITY TO:
  • Capture and manage incidents in real-time
  • Engage in two-way communication with staff and guests through the Now Reporting and Dispatch module
  • Broadcast incident advisories to staff or advisory groups
    • Advisories include incident details, documents (e.g., pictures), and follow-up.
  • Real-time dashboard for continuous monitoring
  • Data insights and analytics
Events • Incidents • Managment
Unified platform for real-time incident analysis and collaboration.

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